Overview
From $106,898 to $131,665 Annually
110 State Street
Albany, NY 12236
Minimum Qualifications
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6 and/or 70.1 of the Civil Service Law.
Transfer:
For 52.6 and/or 70.1 transfer to a Business Systems Analyst 4, salary grade (SG)-27, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-25 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Duties
Manage the LGSA Modernization Unit
Under the general direction of the Chief Municipal Audits, the incumbent will directly supervise the activities of the BSA 3:
- Direct and manage the Unit’s business systems analysis activities, and supervise a staff of Business Systems Analysts
- Collaborate with chiefs, unit managers, project sponsors, and other key stakeholders to develop the annual IT priorities work plan and backlog of change requests
- Develop and maintain the Unit’s business analysis standards and process documents
- Manage and ensure that all LGSA’s system and process documentation are up-to-date to reflect the current state
- Manage and ensure that test plans are developed, maintained and are consistent with requirements.
- Possess and sustain an overall understanding of LGSA’s systems and applications and understand their interaction with interagency and intra-agency systems
- Manage and prioritize Unit workload on a daily and a long-term basis
- Communicate performance expectations and evaluate staff performance
- Communicate and enforce adherence to OSC and LGSA policies (e.g., time and attendance, professional conduct, ethics, internal controls)
- Assist staff in identifying and achieving their professional development goals
- Enable and empower staff to perform independently whenever possible
Perform system analysis/design activities for IT applications
Under the general direction of the Chief Municipal Audits, the incumbent will assist in the development of integrated, customer-focused IT applications that facilitate the work of LGSA:
- Ensure that all system modifications are adequately documented and analyzed for impact
- Develop and validate high-level conceptual documents for the system under design, such as context diagrams, activity diagrams, and prototypes
- Document and validate functional requirements and business rules identified through elicitation activities such as use cases, user stories, and process modeling
- Document and validate source and target data needs identified through business intelligence activities such as queries, reports, data models, and data flow diagrams
- Develop and validate technical specifications, including input, processing, and output details relevant to system operations and data reporting functions
- Collaborate with business and IT staff to ensure technical specifications meet functional requirements, business rules, and data needs
- Develop and perform integration, system, and regression tests to evaluate solution performance against technical specifications
- Create user acceptance tests, monitor testing activities, and help resolve any issues to ensure application meets customer expectations and business goals
- Conduct walkthroughs, develop user manuals, and provide additional support as needed to assist with implementation
Promote business analysis maturity
Under the general direction of the Chief Municipal Audits, the incumbent will work closely with BSA 3 and BSA 2 staff to develop and implement consistent approaches and best practices that increase the value business analysis provides LGSA customers (e.g., time-to-market reduction, project cost savings):
- Identify characteristics, capabilities, and competencies of current BSA staff
- Identify the business analysis workforce needed by LGSA customers
- Identify ways to achieve the desired business analysis workforce
- Establish and maintain the business analysis methodologies that best suit customer needs (e.g., Disciplined Agile Delivery, Continuous Improvement)
- Develop consistent techniques within the methodologies that best suit customer needs (e.g., data flow diagrams, SIPOC diagrams, user stories)
- Collaborate with the BACOE to develop and deliver training activities for OSC BSAs (e.g., brown bag sessions, FFIA courses, community of practice meetings)
- Promote participation in professional development groups (e.g., NYS Forum Business Analysis/Architecture Workgroup, IIBA Albany Capital District Local Chapter)
- Promote participation in seminars, webinars, workshops, conferences, and other business analysis training opportunities
- Promote the pursuit of professional certifications (e.g., CCBA, OCEB 2 Fundamental)
- Provide oversight and guidance on the use, structure, and maintenance of requirement management tools (e.g., Sharepoint, GitLab Microsoft Teams)
Supervision: The Business Systems Analyst 4 will oversee Business Systems Analyst 3s and Business Systems Analyst 2s as assigned.
Knowledge, Skills & Abilities
- Demonstrated ability to consult with business and IT staff to ascertain scopes, requirements, and deliverables for IT application development projects
- Working knowledge of the project management life cycle and how it aligns with the system development life cycle
- Experience documenting requirements (e.g., process models, data flow diagrams, user stories, wireframes, data models, use cases)
- Experience translating requirements into technical specifications
- Experience creating and performing integration, system, and acceptance tests
- Experience diagnosing and resolving customer-reported IT application issues
- Familiarity with Java applications
- Familiarity with Microsoft Sharepoint and Teams
- Working knowledge of SQL, Java, VBA, and other programming languages
- Working knowledge of business intelligence tools such as OAS/Tableau
- Strong problem solving and analytical skills
- Strong oral and written communication skills
- Ability to work collaboratively with business and IT staff
- Ability to effectively balance multiple priorities in a fast-paced environment
Additional Comments
Telecommuting
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications.
OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
- A state pension with vesting after five years’ service
- Comprehensive medical, dental and vision insurance available to all employees and their dependents
- Flexible spending accounts for dependent and health care
- Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
- Public Service Loan Forgiveness (PSLF)
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- Holiday and paid time off
- Shift and geographic pay differentials
- A committed continuous learning environment
- Informational Brown Bag sessions
- Wellness at Work Programs to promote employee health and wellness
- OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
- And much more
Some positions may require additional credentials or a background check to verify your identity.
Human Resources Contact
Brittany Pebler
P: (518) 474-1924
F: (518) 486-6723
[email protected]
Division Contact
Vicki Kirchner
[email protected]
To Apply
Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications. Reference Item #03741-BEP on your cover letter for proper routing. Documents must be sent as unlocked and accessible attachments.