Issues Facing New York City’s Agencies: Human Resources Administration

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Prior to the pandemic, enrollment in the City’s cash assistance program had been on the decline, reaching a record-low level of 325,000 people in March 2020. Enrollment then grew sharply, by about 20 percent between February 2020 and September 2020, when the caseload peaked at 391,432 people, before beginning to decline. However, since September 2021, after federal extended unemployment benefits came to an end, enrollment has risen again

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