City of Rome – Physical Accessibility to Programs and Services (S9-24-40)

Issued Date
February 28, 2025

Audit Objective 

Assess whether the City of Rome (City) officials could take additional steps to increase physical accessibility to programs and services provided at selected City facilities.

Key Findings 

Of the 463 applicable physical accessibility components (components) we reviewed, we identified 79 components (17 percent) where City officials could consider taking additional steps to increase physical accessibility at selected facilities. Specifically: 

  • 54 components at the City Hall, such as accessible parking spaces located on the closest accessible route and signs identifying van accessible spaces.
  • 21 components at the City Court, such as interior signs with raised lettering and Braille and service counters with a portion at an accessible height.
  • Four components at the Police Department, such as access ramps with level landings and extended railings.

Recommendation 

City officials should assess the feasibility of taking additional steps to increase physical accessibility for the 79 components identified in this report. City officials agreed with our findings and indicated they plan to initiate corrective action.