Greene County – Consumer Protection: Accuracy of Weights and Measures (S9-24-1)

Issued Date
September 03, 2024

 [read complete report – pdf]

Audit Objective 

Determine whether the Greene County (County) Department of Weights and Measures (Department) completed required testing of all weighing and measuring devices used to price goods and whether complete records were maintained.

Key Findings 

The Director of Weights and Measures (Director) did not complete all required testing of weighing and measuring devices or maintain complete records. Further, we could not determine whether all consumer complaints were investigated. Specifically:

  • Twenty-one of 108 devices that we reviewed were not inspected as required.
  • There was no system in place to maintain a complete and accurate master list of businesses or update the inventory of devices. As a result, the Department’s master list of 203 businesses did not contain all retail businesses located within the County, including an apothecary and a car wash.
  • Eleven of 13 complaints did not include documentation to show the results of the Director’s investigation.

Key Recommendations 

  • Perform required testing to help ensure all weighing and measuring devices are tested in accordance with Agriculture and Markets regulations.
  • Maintain complete records, including an inventory of businesses and consumer complaints.

County officials agreed with our findings and indicated they plan to initiate corrective action.