Seneca County – Consumer Protection: Accuracy of Weights and Measures (S9-24-2)

Issued Date
September 03, 2024

[read complete report – pdf]

Audit Objective

Determine whether the Seneca County (County) Department of Weights and Measures (Department) completed required testing of all weighing and measuring devices used to price goods and whether complete records were maintained.

Key Findings

The Director of Weights and Measures (Director) did not complete all required testing of weighing and measuring devices or maintain complete inspection and investigation records as required by New York State Department of Agriculture and Markets regulations and article 16 of the New York State Agriculture and Markets Law (AML). As a result, consumers are at increased risk of paying more than necessary for goods and services. 

Specifically:

  • Sixteen of 111 devices that we reviewed were not inspected as required.
  • There was no system in place to maintain a complete and accurate master list of businesses or update the inventory of devices.
  • All six complaints did not include documentation to show the results of the Director’s investigation.

In addition, the Director did not seek reimbursement of approximately $5,600 for fuel octane testing during our 21-month audit period.

Key Recommendations

  • Perform required testing in accordance with New York State Department of Agriculture and Markets regulations and AML.
  • Maintain complete records, including an inventory of devices and consumer complaints.

County officials agreed with our findings and indicated they plan to initiate corrective action.