[read complete report – pdf]

Audit Objective 

Assess whether Town of Woodbury (Town) officials could take additional steps to increase physical accessibility to programs and services provided at selected Town facilities. 

Key Findings 

Of the 595 applicable physical accessibility components (components) we reviewed, we identified 131 components (22 percent) where Town officials could consider taking additional steps to increase physical accessibility at selected Town facilities. Specifically: 

• 47 components at the Senior Center and Woodbury Public Library (Senior Center/Library) such as access aisles at accessible parking spaces.
• 38 components at the Town Hall, such as accessible door handles and signs with raised lettering and Braille.
• 21 components at the Police Station, such as public service counters at an accessible height.
• 18 components at the Courthouse, such as signs at inaccessible entrances indicating the location of the nearest accessible entrance.
• Seven components at the Animal Shelter, such as accessible parking spaces and slower closing speed of doors with automatic closers. 

Recommendation 

Town officials should assess the feasibility of taking additional steps to increase physical accessibility for the 131 components identified in this report. 

Town officials agreed with our findings and indicated they plan to initiate corrective action.