Audit Objective 

Assess whether Town of Chili (Town) officials could take additional steps to increase physical accessibility to programs and services provided at selected Town facilities.

Key Findings 

Of the 781 applicable physical accessibility components (components) we reviewed, we identified 24 components (3 percent) where Town officials could consider taking additional steps to increase physical accessibility at selected Town facilities. Specifically: 

• Nine components at the Town Hall, such as service counters with a portion at an accessible height and signs at interior offices with raised lettering and Braille.
• Seven components at the Community Center, such as signs identifying accessible parking spaces and stall doors in restrooms with automatic closers.
• Four components at the Town Court, such as signs identifying accessible parking mounted at the proper height.
• Four components at the Department of Public Works (DPW) building, such as securely-attached mats at the accessible entrance.

Recommendation 

Town officials should assess the feasibility of taking additional steps to increase physical accessibility for the 24 components identified in this report. Town officials agreed with our findings and indicated they plan to initiate corrective action.