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Employer Help Desk Form

If you need access to Retirement Online for employers, speak to your Security Administrator. You cannot create your own Retirement Online account. If you don’t have a Security Administrator, select “Employer Contact Information & Retirement Online Security Access” from the main dropdown to submit your question. 

If you forgot your password, click the “Employer Sign In” button on the Sign In page and then click the “Forgot Password” link.

If you are experiencing an issue with Retirement Online, review our Troubleshooting information or fill out the form below.

If you are no longer working with a transition coach, select “Monthly Employer Reporting” from the main dropdown to submit your question.

If you are transitioning to enhanced reporting or interested in learning more about enhanced reporting, fill out the form below.

For assistance with your user ID or password, select “Retirement Online Troubleshooting” from the main dropdown to submit your question. 

If you need access to Retirement Online for employers, speak to your Security Administrator. You cannot create your own Retirement Online account. If you don’t have a Security Administrator or if you have other questions related to Employer Contact Information and Retirement Online Security Access, fill out the form below.
 

Please fill out the form below.