Subject:

Making Payments to Verizon for Landline Phone Services

Guidance:

Consistent with the Guide to Financial Operations (GFO), Chapter XII, Section 5.C - Selecting the Appropriate Vendor and Address Sequence, Business Units must select the correct Vendor ID and Address Sequence when processing payments to vendors.  Improper preparation of vouchers payable to Verizon for landline services may delay payment crediting and Business Units may experience unintended service interruptions.

Also, consistent with the GFO, Chapter XII, Section 5.B - Unique Invoice Number Requirements, Business Units must ensure there is a unique invoice number for each voucher.  Due to Verizon’s billing cycle, Business Units may receive two invoices dated within the same calendar month.  To comply with the Unique Invoice Number Requirements described above, Business Units are now required to enter in the invoice number field, as follows:

• Regular bills: The first 13 digits of the account number (containing the area code, then seven-digit phone number, then the first three-digit code) followed by the ending service date in the format of the two-digit month, then two-digit day, then two-digit year – NO SPACES.  For example, to pay a regular Verizon bill for the phone number (518) 474-1212 associated with the two three-digit codes 975 486 for the service period ended July 15, 2012, enter the following in the Invoice Number Field:  5184741212975071512.
• Summary bills: 10-Digit Bill Number followed by the ending service date in the format of two-digit month, then two-digit day, then two-digit year – NO SPACES.  For example, to pay a Verizon summary bill with the 10-digit bill number 1234567890 for the service period ended July 15, 2012, enter 1234567890071512 in the invoice Number Field.

For information on how to process payments to Verizon for landline services, please refer to the GFO, Chapter XII, Section 6.Z- Processing Payments to Verizon for Landline Services.