XIV.15 Updating Agency Contacts

SECTION OVERVIEW AND POLICIES

The Office of the State Comptroller’s (OSC)Office of Operations (OOO) maintains agency contact information for various audit and operational purposes. The OOO requires all agencies to keep this information current by updating contacts within two weeks of a change and reviewing contact information bi-annually to ensure it is accurate.

Process and Document Preparation:

CONTACT INFORMATION FOR FINANCIAL FUNCTIONS

Agencies must review and update contact information through the OOO Contact Management System. The following chart lists the types of contacts stored for financial functions:

Contact TypeContact DescriptionReporting Required in Online Contact System
Financial Report RecipientRequired by law to receive financial reports or those that have requested to receive financial reportsYes, for those required by law
Compensated Absences RepresentativeResponsible for reporting compensated absences for the Annual Financial Reporting PackageYes
Financial Reporting Representative

A minimum of one representative required for each topic for the Annual Financial Reporting Package:

Accounts Receivable – quarterly

Accrued Liabilities – quarterly

Local Assistance – quarterly

Patient/Client Revenues (only selected agencies) – quarterly

Pollution Remediation – annually

Landfill – annually

Contingencies – annually

External Reports – annually

Asset Retirement Obligations – annually

Intangible Assets – annually

Impaired Assets – annually

Yes – based on topic and required frequency as noted. Each agency is required to maintain one contact per topic. One contact is permitted for several topics at the agency’s discretion. 
State Agency - Head of Agency

Responsible for the operations of an agency.

Ex. Commissioner, Chancellor, Executive Director

Yes
State Agency - Head of Facility/Campus

Responsible for the operations of a facility, or campus within an agency.

Ex. President of a campus, Superintendent of a prison, Executive Director of a psychiatric center

Yes, for agencies with these structures
State Agency - Deputy for AdministrationResponsible for the procurement and business office functions of an agency, facility, or campus.Yes
State Agency - Fiscal OfficerResponsible for the procurement and business office functions of an agency, facility, or campus.Yes
State Agency - Internal AuditorResponsible for the internal audit functions of an agency, facility, or campus.Yes
State Agency - Internal Control OfficerResponsible for the internal control activities of an agency, facility, or campus.Yes, if position exists
State Agency - Audit LiaisonResponsible for coordinating and facilitating the audit process between OSC and the agency, facility, or campus.Yes
State Agency - Voucher AuthorizerResponsible for authorizing the transmission of vouchers for payment to OSC.Optional, see Voucher Authorizers heading in Chapter XII Section 4.D  for information about the filing requirement
State Agency – Credit Card RebateResponsible for coordinating the credit card rebate of an agency.Yes, for agencies with credit card programs
State Agency – Fleet Card AdministratorResponsible for the fleet card program of an agency.Yes, for agencies with fleet card programs
State Agency – Procurement Card AdministratorResponsible for the procurement card program of an agency.Yes, for agencies with procurement card programs
State Agency Travel Card AdministratorResponsible for the travel card program of an agency.Yes, for agencies with travel card programs

CONTACT INFORMATION FOR PAYROLL FUNCTIONS

Agencies must review and update contact information through the OOO Contact Management System. The following chart lists the types of contacts stored for payroll functions:

Contact Type/Organizational RoleContact DescriptionReporting Required in Online Contact System
Payroll OfficerResponsible for maintaining employee payroll data, ensuring compliance with applicable state, federal, and city tax laws and numerous collective bargaining agreements, and maintaining documentation for authorized deductions from pay, etc.Yes
Payroll CertificationResponsible for making sure that the bi-weekly payroll is processed in a timely manner so that their agency employees get paid.Yes
Payroll Employee VerificationResponsible for all incoming employment verification questions regarding loans or housing for your agency employees. This can be a designated employee, or your agency can set up a generic mailbox/phone number for this purpose. This information will be given out to the public which is something to keep in mind when designating this role.Yes
Payroll Earnings - Salary CalculationsResponsible for handling Overpayments, Underpayments, Performance Advances, Settlements, Longevity and BDA.Yes
Payroll Earnings - HCM TransactionsResponsible for handling Appointments, Leaves, Addl Pay begin and end.Yes
Payroll Deductions - Benefit AdministratorResponsible for setting up the deductions/benefits for employees, making any changes as necessary.Yes
Payroll IT CoordinatorResponsible for handling file transmittals sent to/from OSC for payroll purposes for example time entry or the automated interface files.Yes
Payroll Security CoordinatorResponsible for handling agency employee access, roles and permissions for payroll applications including PayServ.Yes
Payroll Chart of Accounts LiaisonResponsible for updating position pools and funding pools in PayServ.Yes
Payroll HR RepresentativeResponsible for Human Resources related tasks such as health insurance, accruals etc.Yes
Payroll Online (NYSPO) CoordinatorResponsible for all incoming NYSPO questions/issues for your agency. This position can also belong to a designated employee, or your agency can set up a generic mailbox/phone number for this purpose.Yes
Payroll Executive ManagementPoint of contact for issues that need escalation or during an emergency situation.Yes

Users can access the OOO Contact Management System at https://onlineservices.osc.state.ny.us/Enrollment/login?0

Users can receive access to the online system by contacting [email protected]

Guide to Financial Operations

REV. 12/02/2024