If you do not have a username and password, work with the Retirement Online Contact and Security Administrators at your location to receive access. Your Contact Administrator will be able to add you as an employer contact, and your Security Administrator will make sure you have access to Retirement Online reporting features.
For more information about using Retirement Online:
- Visit Enhanced Reporting Resources for enhanced reporting support materials.
For password resets or technical questions about using the system:
- Call the Retirement Online Employer Help Desk at 844-619-9614 between 8:00 am and 4:30 pm Eastern Time or use the help desk form.
Rev. 2/23